>>> THIS JUST IN FROM BANK OF AMERICA!!!:
A CHARMING response, and from this email address: smallbiz@bankofamerica.com :
Thank you for contacting Bank of America.
Please accept our sincere apologies for any inconvenience you have encountered. Bank of America strives to maintain a high level of service to our customers and regret that this was not your experience.
Your remarks and observations are very important to us in our efforts to deliver quality customer service. We appreciate your taking the time to bring this matter to our attention. This gives us the opportunity to determine if any area, system, or person is falling short of customer expectations and helps us to see where we can improve our service in the future. We value your business and want to provide the best possible service.
If you have any further questions please feel free to contact us from the web via http://www.bankofamerica.com/
-----Original Message-----
First Name: Scott
Last Name: Kenan
Address Line 1:
Address Line 2:
City:
State:
Zip:
Daytime phone number: (specific info not posted)
Please accept our sincere apologies for any inconvenience you have encountered. Bank of America strives to maintain a high level of service to our customers and regret that this was not your experience.
Your remarks and observations are very important to us in our efforts to deliver quality customer service. We appreciate your taking the time to bring this matter to our attention. This gives us the opportunity to determine if any area, system, or person is falling short of customer expectations and helps us to see where we can improve our service in the future. We value your business and want to provide the best possible service.
If you have any further questions please feel free to contact us from the web via http://www.bankofamerica.com/
-----Original Message-----
First Name: Scott
Last Name: Kenan
Address Line 1:
Address Line 2:
City:
State:
Zip:
Daytime phone number: (specific info not posted)
Question or Comment:
As records of my accounts should show, I know and am related to Thomas S. Kenan III of Chapel Hill, NC and his family, who with their Charitable Trusts CONTROL Bank of America -- as well as many of Frank Sinatra's heirs who sold control to NationsBank. I worked for Tennessee Williams and got to know all the Kennedys, particularly Jackie Onassis.
THIS BANK has screwed me ILLEGALLY, and I will destroy you legally and in PR battles, eventually, if you don't make good. Please see what I just blogged about this and know my blog goes to 500 in the press and others, the blog itself getting 500 - 600 hits of others per day.
http://theweathercontinues.
Thank you. I DO expect a RESPONSE
Scott David Kenan
Puerto Vallarta via Miami, FL in your records
THIS BANK has screwed me ILLEGALLY, and I will destroy you legally and in PR battles, eventually, if you don't make good. Please see what I just blogged about this and know my blog goes to 500 in the press and others, the blog itself getting 500 - 600 hits of others per day.
http://theweathercontinues.
Thank you. I DO expect a RESPONSE
Scott David Kenan
Puerto Vallarta via Miami, FL in your records
Clearly SOMETHING's in orbit -- LOL!!!
Me, less so, now, actually.
This is more the problem with much of America today -- wouldn't you agree???
Scott
.
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